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Shipping

Shipping Process

Thank you for choosing CVS Collection! To provide you with a seamless shopping experience, please take note of our shipping process outlined below:

1. Courier Partners

We exclusively use J&T and LBC as our trusted courier partners to ensure the safe and timely delivery of your orders.

2. Shipping Duration

Metro Manila: Expect delivery within 1-3 working days.
Luzon: Anticipate your order within 2-5 working days.
Visayas and Mindanao: Delivery typically takes 4-8 working days.
Special Areas: In some cases, delivery may extend up to 15 days due to logistical constraints.

3. Allowance for Special Conditions

Please note that the mentioned shipping durations are regular allowances. Shipping times may vary during nationwide holidays, special occasions, or inclement weather conditions. In such instances, delivery times may extend beyond the standard estimates.

4. Order Processing Time

Upon placing your order, our dedicated team requires 1-3 working days to sort, pack, and prepare your items for shipment. This allowance is essential to handle the high volume of daily orders accurately and with special care.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing the tracking information. This allows you to monitor the real-time progress of your package and estimate its expected arrival.

6. Communication Regarding Delays

In the event of unexpected delays, we commit to keeping you informed about the status of your shipment. You can reach out to our Customer Service team for any concerns or inquiries regarding your order.

7. Contact Information

For any questions or concerns related to shipping, feel free to reach out to our Customer Service team at cvscollection.org@gmail.com or through our Facebook page.

Thank you for choosing CVS Collection. We appreciate your understanding and cooperation as we work diligently to ensure your orders reach you in the best possible condition and within a reasonable timeframe.